Customer Service Phone Numbers

Madison County Bank is always here for you and want to make your experience with us as pleasant as possible. We are available for you wherever you are, whenever you are! If you have any questions or problems with our product offerings, we encourage you to contact us using one of the methods listed below.

Online Services
Online Banking Online Bill Pay
1-800-527-1873 1-800-877-8021
Monday thru Friday - 8:30 am - 5:00 pm
Saturday - 8:30 am - 11:00 am
Daily - 6:00 am - Midnight

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Debit Card Services
All Services Available 24/7
Report a Lost/Stolen Visa Debit Card Activate a New Visa Debit Card Change PIN on your Visa Debit Card
1-800-523-4175 1-866-985-2273 1-800-567-3451

If you prefer to contact us by email, you can send your request to MCBank@MadisonCountyBank.com. Please keep in mind that email is not secure and should not be used to communicate information that is private or personal such as account numbers, Debit card numbers, or other personally identifiable information.

You may also contact us at one of our convenient locations for assistance as well.